Mission, Vision and Values
MISSION
To provide our clients with total satisfaction by rendering personalized touristic services of higher quality for individual, groups, meetings and incentives reservations in Portugal mainland, Madeira and Azores.
VISION
To consolidate our current reference position amongst the main Portuguese incoming travel agencies with a team of professional engaged, united and focused on the total satisfaction of the clients, with guarantee of quality in all services rendered and the total fulfilment of the agreements reached with our business partners.
VALUES
Customers-oriented: concentrating all our efforts in the total satisfaction and loyalty of the client.
Investment in Quality: solely offering the clients solutions that ensure the success of the services provided by means of a wise selection of business partners.
Management focused on the constant improvement: capability to constant develop new solutions and adjusted to each client’s needs
Creating Value: capacity to improve the performance of the company and exceed the expectations of the most demanding clients
Value People: developments of a team of dynamic, united and engaged professionals, whose cooperation is essential to obtaining the results.